About Us Kacha Stones mines rare British deposits and searches the planet to bring you the most beautiful and powerful ethically mined, healing crystals. Having our own experienced goldsmiths and astrologers allows us to offer unique jewellery services. Over 20 years experience of mining, research, healing and trading with ethically mined crystals, as well as setting exceptional crystals and gemstones in unique gold and silver designs.

Making A Purchase Making a purchase could not be easier. Just browse our Crystal Shop, and click on any items that you wish put into the shopping cart. They can always be removed later. After you have finished your selection, click on "Order" or "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept all major credit cards. If you are shopping from North America or in Euros, you may place your order in those currencies. Otherwise, purchase in any currency and your credit card company will convert the transaction to your own currency. We also accept personal cheques made out to Kacha Stones, please post, along with your order to the address below.

Shipping And Handling For now, shipping is 100% FREE worldwide. So the price by any item is the TOTAL you pay. No hidden extras.

Delivery Schedule We will normally send your order within 24 hours, maximum. International orders are generally received in under 9 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option for replacement or cancellation of your order if you would rather not wait.

Tax Charges The price by each item is the TOTAL you pay. No surcharges guaranteed!

Credit Card Security WorldPay's state-of-the-art technology offers complete security and Kacha Stones neither stores or even has access to credit card information. Only the authorizing bank can see any sensitive information.

Guarantee A "no quibbles" full refund guarantee in the unlikely event that you are not completely satisfied with your crystals or jewellery This does not affect your statutory rights. If you are not entirely happy with any part of our service please email complaints@kacha-stones.com and you will receive a reply within 24 hours. Please return any goods with which you are not completely satisfied, undamaged within 14 days of receipt and use registered/traceable post and sufficient packaging.

Reaching Us Kacha Stones Glasfryn, Capel Iwan Newcastle Emlyn, Carmarthenshire SA38 9LT Wales info@kacha-stones.com Tel: UK (44) 1559 371 503 www.kacha-stones.com

Privacy Policy We completely respect your concerns about privacy. No information whatsoever is distributed to third parties for marketing and promotional purposes. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. We do not send random marketing emails to personal email addresses (spam). (In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) Kacha Stones conforms to the requirements of the Data Protection Act, 1998.